REVENUE CYCLE MANAGEMENTIncreasingly, the self-pay portion of the patients’ responsibility (co-pays, deductibles & self-pay after insurance) is becoming a larger portion of the net expected revenue for providers. This creates unique challenges in not only capturing upfront payments it also represents a larger liability if expected revenue ages beyond current terms. Payment America provides technology solutions and out-sourced services to cover the full spectrum of providers’ revenue cycle needs from patient access to bad debt collections. In addition, Payment America’s unique service offerings that address key pain points for providers, such as business office staffing, payment processing, cash-flow management and revenue recovery are a phone call away. All of these solutions help ensure your facility gets paid in a timely manner for services rendered; which could potentially improve your recovery of the ever-increasing self-pay revenue portion of net expected revenue.
Providers should not have to "fund" their patients'/customers' delinquencies. That's why we advise our clients to let those who receive services know of their personal responsibility for all fees associated with recovering delinquent balances. With this practice, providers will receive 100% of the owed balance, rather than a reduced amount that included our fees. To us, this is a very important part of the Process of Business. |
